Resume

Where I went to school, where I've worked, and what I do.

Education
Work History
Skills/Tools
Interests
Philosophy

Education

Utah State University (2006-2010)

Bachelor of Fine Arts in Graphic Design with a
Minor in Business.

Design Thinking for Innovation Study (2010)

Leysin, Switzerland

Dean's List Graduate

Certification

IDEO U

Foundations in Design Thinking

See credential

Lead Mobile UX Designer (Sept 2020-Present)

Driving business growth and innovation within the company. I spearheaded the development of critical projects that significantly contributed to the company's growth and success:

Native Mobile Applications: While maintaining and innovating on two existing sales-facing iPad applications which enable over $400 million in annual sales, I took the lead in conceiving, designing, and delivering the company's first in-house native iPad and iOS field technician application, which is now utilized by over 1500 technicians in the field and continues to grow.

Customer-Facing Account Portal: I played a pivotal role in creating our first fully functional customer-facing account portal, serving over 1.3 million customers and enhancing their experience.

Revenue-Generating Feature: I pioneered the creation and delivery of the company's first revenue-generating feature for field technicians, from inception to successful implementation, which resulted in over $8 million in additional signed revenue within the first 6 months.

Team Growth: I actively contributed to the expansion of the mobile product team, helping it grow from just 2 members to a robust team of 17 and counting.

UX Team Lead (2020-2021)

Leading a team of talented product designers on multiple sub teams across a larger product team in building and maintaining a multi-faceted, industry-leading product in the PRM space. Creating, managing, and facilitating training of a new robust design system across multiple teams of designers, PMs, and developers. Establishing new standards of UX research and testing.

Sr. Product Designer (Sept 2019 - Dec 2019)

Lead Product Designer on the mobile team. Supported the seamless native iOS mobile product and created and maintained a native mobile design system. Worked with a team of extremely talented iOS devs and cross functionally with several Product Managers across the Product team.

Sr. UX Designer / Mobile App Designer (2015-2019)

UX Design for the church publishing services department. Worked on both web and mobile design teams. Helped to create and maintain a robust cascading design system across all mobile products. Worked on many initiatives, campaigns, and products for the church priesthood and FamilySearch departments.

Sr. Graphic Designer / UX Designer (2012-2015)

Responsible for all design initiatives company wide including sales collateral, marketing campaigns, product design and marketing, UX/UI design, tradeshows, and all other design requests. Notable achievements: New corp style guide, company stationery, new company website, and new individual identities for over ten different products.

Graphic Designer (2011-2012)

Graphic Design for all corporate initiatives web and print. Worked closely with Marketing Department and Creative Director. Actively involved with lead & demand generation team.

Graphic Designer (2010-2011)

Graphic Design for company services such as logos, floor plans, and site plan renderings. Also coordinated with multiple vendors for other company services.

My Specialties

Different challenges call for different tools. Here are a few of the tools I swear by and use most often.

Photoshop

Illustrator

InDesign

After Effects

Premiere Pro

Project Management Software

Wordpress

HTML5

CSS3

Invision Prototypes

Sketch

Figma

Abstract

JIRA/Confluence

Zeroheight

TailwindCSS

XD

Fullstory

Interests

My friends and coworkers would all describe me as someone who “tinkers.” I'm THE DIY guy. I am a focused, project-oriented person. I’m constantly thinking about solutions to everyday problems around me. Because Design is in everything we interact with, I'm always asking myself questions like, “How could I make this easier to use?” or “What is it about this, that makes this experience so difficult or challenging for people?”

I feel that this way of thinking has made me, in every aspect, a better designer and has broadened my skillset. It's all about people and the way we live. And while I enjoy designing new experiences in sketch or figma like the rest of 'em, I also enjoy getting away from my desk and meeting my users first hand and hearing their stories. Human centered design thinking is where I find my joy.

Side Note: Rubiks cubes, wet shaving, wood working, leather working, raspberry pi projects, and gaming are just a few of the things that add to my quirky character.

The Swiss Get It.

I had the amazing opportunity to finish my BFA with a Design study in Switzerland. The one thing that stuck out to me the most in Switzerland was that Design is an important element in how we function in our day to day lives. It's absolutely essential in how we travel, work, and play. One of the most important things the Swiss have taught me is that Human-centered design thinking is the most important part of creating a successful user experience.

Consequently, my recipe is simple; Empathize, Define, Ideate, Prototype, Test, then rinse and repeat.